Returns & Exchanges
At Imbue, we want your home to feel perfect, which is why we offer a 30-day return window for all unused and original-packaged furniture and decor. If a piece doesn't fit your space, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully repackage your items in their original boxing with all protective padding to ensure the product arrives back to us in pristine condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
Drop Off or Schedule
Drop your package at any authorized carrier location or contact us to schedule a freight pickup for oversized furniture items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing